Terms & Conditions

Please read these T&C’s carefully before purchasing, by purchasing with Pink Flower Designs you’re agreeing to these terms and conditions. These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions, you may not use or access this website. These terms and conditions abide by The Consumer Contract Regulations. You’re welcome to print or store these terms for your own records.

Pink Flower Designs own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited. You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else. While we will use reasonable endeavours to verify the accuracy of any information, we place on Pink Flower Designs website, we make no warranties, whether express or implied in relation to its accuracy.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice which forms part of these terms and conditions. Occasionally this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Wherever the term “Working Days or Hours” is featured, this excludes bank holidays, weekends and public holidays such as Christmas. Any holiday times will be clearly displayed on the homepage. When you place an order with Pink Flower Designs you will be sent an order confirmation detailing your order, this is giving you ample opportunity to correct any possible errors (such as incorrect size or colour). Should you have any complaints, please send them to the contact information detailed at the bottom of this document. These terms and conditions apply to all transactions on this site. They do not affect your statutory rights.

Products

Actual colours may vary. This is due to the fact that every computer monitor has a different capability to display colours and that everyone sees these colours differently. We cannot guarantee that the colour you see accurately portrays the true colour of the product.

Care Information

Clothing: Machine wash at 30°. Do not bleach. Do not tumble dry. Do not iron. Do not dry clean.

Mugs: Dishwasher and microwave safe.

The printing companies that I use do their best to fulfil orders, but unfortunately there may be occasions when a particular item is out of stock.

In the event of this happening, the company will notify me within 24 hours to advise me of this and an alternative product will be offered if possible. The alternative will be similar to that which you have ordered. They will also tell me when they are expecting the original item to be back in stock.

At this point, I will contact you to notify you to check whether you want to go ahead with your order with the alternative product, wait until the original item to come back in stock, or cancel your order.


Prices

Prices are subject to change but are correct at time of posting. Any glitches, errors or typos are not required to be honoured. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether. Any special offers will have a clear displayed end date.

Prices are displayed in British Pounds Sterling.

Payment

Pink Flower Designs accepts payments via PayPal. You do not need a PayPal account to purchase.

Any contract for purchases made through the website will be with Pink Flower Designs. Pink Flower Designs must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.

Shipping

Delivery for all orders within the UK is free. Your order will be shipped via 1st Class Royal Mail within 5 working days.

You will be notified via email when your order is dispatched.

Please allow for up to 7 working days for delivery following the dispatch of your order.

Returns & Cancellations

Pink Flower Designs items are printed to order and therefore are exempt from the returns and cancellations process of the Consumer Contract Regulations. However, should there be a problem with your order, please contact us within 24 hours of receipt to enable us to assess your case on an individual basis.

As my products are printed to order, there is a short window between an order being placed and it being processed and printed.

If you wish to cancel your order, please notify me as soon as possible. I will then contact the printing company to request a cancellation.

If the printing company is able to cancel the order, a full refund will be offered.

However, if the printing company has already initiated the production of your order, it will not be possible to cancel it. The order will go ahead and no refund will be offered in these circumstances.

Contact Information

Pink Flower Designs 

Michelle Robinson

The Old Bakehouse
Backfields
Upton upon Severn
WR8 0JH

Phone number – 07985 405468

Email – michelle@pinkflowerdesigns.co.uk

Last edited: October 2023

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